Withdraw from contract

Electronic withdrawal function for consumers.

Withdrawal leads to the full reversal of your contract within the withdrawal period. It is different from a cancellation, which only ends an ongoing subscription going forward.

Your details

Please give us only what we need to identify your contract.

In which country did you conclude the contract?

This determines which statutory notice applies to you.

Withdrawal notice

Only the original German version of this notice is authoritative. Translations are provided solely as a reading aid.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract was concluded.

To exercise your right of withdrawal, you must inform us

Vegvísir GmbH, Ballindamm 27, 20095 Hamburg, Email: support@rike.club

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, although this is not mandatory.

You may also exercise your right of withdrawal via the withdrawal function (“withdrawal button”) provided on this website at https://rike.club/widerruf. If you use this online function, we will provide you without undue delay, on a durable medium (e.g. by email), with a confirmation of receipt of your withdrawal including information on the content of the withdrawal declaration as well as the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and no later than within fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees as a result of this reimbursement.

If you have requested that the services should begin during the withdrawal period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point at which you inform us of the exercise of the right of withdrawal with regard to this contract, compared with the total scope of the services provided for in the contract.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and send it back.)

To Vegvísir GmbH, Ballindamm 27, 20095 Hamburg, Email: support@rike.club: I/we (*) hereby withdraw from the contract concluded by me/us (*) for the provision of the following service: ____________________ Ordered on (*)/received on (*): ____________________ Name of consumer(s): ____________________ Address of consumer(s): ____________________ Signature of consumer(s) (only for notification on paper): ____________________ Date: ____________________ (*) Delete as appropriate.

Information on how we handle your data can be found in our privacy policy.

Order/membership/invoice number or the email address you used to conclude the contract.

We will send your confirmation of receipt to this address.

Optional.

Providing a reason is entirely voluntary and has no effect on your right of withdrawal.

You can also declare your withdrawal informally by email or letter – this online function complements those channels, it does not replace them.